Internet Sales Representative - Fred Haas Nissan
$200,000+ Annual Earning Potential
Fred Haas Companies has built a reputation for excellence through a commitment to exceptional guest service and a team of dedicated, highly trained professionals. Reflecting the diversity of the Houston community, our employees bring a wide range of backgrounds, experiences, and languages that help us better serve our customers. This commitment to excellence has earned Fred Haas Companies consistent recognition throughout the automotive industry.
We are seeking motivated, customer-focused professionals with strong integrity, a positive attitude, and a desire to build a long-term career with a respected automotive organization.

The Internet Sales Representative is responsible for managing and responding to online sales inquiries, developing customer relationships, and guiding prospects through the vehicle purchasing process. This role serves as a key point of contact for customers who engage with the dealership through digital channels.

Responsibilities

Monitor and respond promptly to all internet leads from the dealership website and third-party referral sources
Manage incoming email communications and online inquiries
Build and maintain prospect files for all assigned leads
Provide vehicle pricing, financing information, and inventory availability to customers
Schedule and conduct appointments with prospective buyers
Present and demonstrate vehicle features and benefits
Process online and manual credit applications
Maintain current knowledge of vehicle products, market trends, and manufacturer certifications
Follow and execute the dealership sales process
Capture and upload vehicle photos for website listings as needed
Achieve established performance objectives, including customer satisfaction, gross profit, and sales volume goals
Attend department and sales meetings as required

Requirements

Strong customer service and communication skills
Professional appearance and demeanor
Ability to work in a fast-paced, team-oriented environment
Self-motivated with a results-driven approach
Ability to learn and maintain product knowledge and sales processes

Education and/or Experience

Previous automotive sales, internet sales, customer service, or related experience preferred
Equivalent combinations of education, training, and experience will be considered

Licenses

Valid Driver’s License with an acceptable driving record and insurability required

Equal Opportunity Employer
Fred Haas Companies is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable federal, state, or local laws.

Sales Consultant
$200,000+ Annual Earning Potential
Fred Haas Companies has earned a reputation for excellence by delivering exceptional guest experiences through a team of dedicated, highly trained professionals. Reflecting the diversity of the Houston community, our employees bring a wide range of backgrounds, experiences, and perspectives that contribute to our continued success. Our commitment to customer satisfaction and operational excellence has earned ongoing recognition throughout the automotive industry.
We are seeking motivated, customer-focused individuals with strong integrity, a positive attitude, and a desire to build a rewarding long-term career in automotive sales.

Summary
The Automotive Sales Consultant is responsible for guiding customers through the vehicle purchase process, building lasting relationships, and delivering an outstanding ownership experience. From initial contact to vehicle delivery, the Sales Consultant serves as a trusted resource for customers while achieving individual and dealership sales objectives.

Responsibilities

Follow and execute the dealership sales process from initial customer contact through vehicle delivery
Build and maintain relationships with prospective and existing customers
Present and demonstrate new and pre-owned vehicle inventory
Conduct customer needs assessments and recommend appropriate vehicle solutions
Maintain accurate customer information and sales activity within the dealership CRM system
Review and manage inventory availability to support customer needs
Develop and implement strategies to generate new business opportunities
Maintain performance standards related to customer satisfaction, sales volume, and profitability
Stay current on vehicle features, product updates, market trends, and manufacturer training requirements
Collaborate with sales management to achieve departmental goals
Participate in sales meetings and ongoing training programs

Requirements

Excellent communication and interpersonal skills
Strong customer service orientation
Self-motivated with a results-driven mindset
Professional appearance and conduct
Ability to work flexible hours, including evenings and weekends
Proficiency with CRM systems and technology tools
Ability to thrive in a fast-paced, team-oriented environment

Education and/or Experience

Previous automotive sales, retail sales, customer service, or related experience preferred
Sales training, education, or equivalent professional experience is a plus
Equivalent combinations of education and experience will be considered

Licenses

Valid Driver’s License with an acceptable driving record and insurability required

Equal Opportunity Employer
Fred Haas Companies is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.

Business Development Center Representative
Up to $72,000+ Annual Earning Potential
At Fred Haas Nissan, our success is driven by a team of dedicated, professional, and customer-focused employees who are committed to delivering an exceptional guest experience. Our diverse workforce reflects the vibrant Houston community and brings a variety of perspectives and talents that contribute to our continued growth and industry recognition. As an award-winning dealership, we take pride in our reputation for excellence and customer satisfaction, and we are seeking individuals who share our commitment to integrity, professionalism, and long-term career success.

Summary
Fred Haas Nissan is seeking a motivated and results-oriented Call Center Service Representative to join our team. In this role, you will serve as the first point of contact for customers, managing inbound and outbound communications, scheduling appointments, and supporting dealership sales efforts through exceptional customer service and follow-up.

Responsibilities

Handle inbound customer inquiries regarding new and pre-owned vehicle sales
Schedule and coordinate appointments for the Sales Department
Conduct outbound calls, text messages, and email communications with prospective and existing customers
Follow established scripts and communication guidelines for inbound and outbound interactions
Confirm scheduled customer appointments
Follow up with customers who miss scheduled appointments
Maintain daily call volume and appointment-setting goals
Accurately document customer interactions and appointment activity
Provide a professional and positive customer experience with every interaction
Attend department meetings and ongoing training sessions as required

Requirements

Excellent verbal and written communication skills
Strong customer service and interpersonal abilities
Professional phone etiquette and attention to detail
Ability to multitask and work efficiently in a fast-paced environment
Self-motivated with a positive attitude and strong work ethic
Basic computer proficiency and data entry skills

Education and/or Experience

High School Diploma or GED required
One to two years of customer service, call center, sales support, or related experience preferred
Equivalent combinations of education, training, and experience will be considered

Physical Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Regularly required to communicate effectively by talking and hearing
Frequently required to sit, stand, walk, and reach with hands and arms
Frequent use of computers, telephones, and other office equipment
Occasionally required to use hands for handling and keyboarding activities
Specific vision abilities include close vision, peripheral vision, color vision, and the ability to adjust focus

Licenses

Valid Driver's License preferred but not required

Equal Opportunity Employer
Fred Haas Nissan is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law.