Rental Car Agent


Fred Haas Toyota Country
Houston, Texas


Last Day to Apply: April 01, 2017

The biggest difference our customers and guests experience at Fred Haas Companies is a dedicated staff of friendly, well-trained, and experienced employees. Reflecting the diversity of Houston today, the Fred Haas staff includes the best and the brightest of many different cultures, speaking many different languages. The result has been continuous recognition from the automotive industry in every aspect of the business. Fred Haas Companies is continuously recognized by several industry awards as a leader among its peers. Fred Haas Companies has a long-standing tradition of excellence and guest-satisfaction and we are seeking team members who have the highest level of integrity, are self-motivated and have a desire for a long-term career. 

Rental Car Agent

The Rental Car Agent is responsible for managing and coordinating the leasing of rental cars to customers. This position interacts daily with Customers, Service Associates, Sales Associates, Service Managers, Collision Managers and Sales managers.

**Minimum two years of experience**

Responsibilities

  • Ensure correct presentation of rental forms and finalization of bills
  • Make customer reservations
  • Supervise the maintenance, cleaning and gassing of the rental fleet, including shop rentals
  • Handle service rentals and body shop rentals
  • Be responsible for collecting credit extended to rental customers upon notification from accounts receivable
  • Inventory control of rental vehicles

Requirements

  • Minimum Two Years of Experience
  • High school diploma or equivalent
  • Ability to read and comprehend instructions and information
  • Two years of customer service experience (preferred)
  • Must have a valid driver’s license
  • Excellent communication skills

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand and walk.  The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

Benefits include medical, vision and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

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