BDC Sales Representative - Experience Required

**EXPERIENCE IS A MUST**

Your Success = Our Success!! We are seeking an energetic and coachable candidate to join our enourmous Business Development Center - Sales Team, where business is booming! You will create/confirm sales appointments; make outbound calls to generate business for the company and follow-up with clients who recently visited our dealership. All sales leads will be provided. You must be able to multi- task, use a multi-line phone system, report your progress and deliver exceptional customer service.  Working in a Call-center environment with others. If you're a performer- Apply now! Bi-Lingual is a PLUS!

DUTIES AND RESPONSIBILITIES:

• The ability to quickly build rapport with the client.
• Communicates effectively with Sales customers and prospects whether by phone, by e-mail or in person.
• Knowledge of auto dealership products and services a plus or we can train the right person.
• Directs customers to product information resources, including those available on the Internet.
• Assists customers in scheduling a visit to select a vehicle and offers sales support.
• Confirms customer appointments and follows up afterwards.
• Understands the psychology of Sales customers and works with them accordingly to draw them into the store for proper vehicle demonstration.
• Checks e-mail frequently and responds to inquiries immediately. Delivers messages intended for the other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.
• Knows and understands the federal, state and local laws which govern retail automobile sales.
• Keeps abreast of new products, features, accessories, etc. and their benefits to customers. Attends product and sales training as requested by manager.

SECONDARY DUTIES:

(Include the following. Other duties may be assigned.)

• Coordinates promotions with other dealership sales promotions and advertising.
• Polished communication skills via the phone and email.
• Listening skills.

ADDITIONAL RESPONSIBILITIES:

• Arrives to work on time
• Maintains professional appearence.
• Follows instructions from a supervisor.
• Interacts effectively with co-workers.
• Understands and follows work rules and procedures.
• Accepts constructive criticism.
• Clearly communicates in English...Bi-Lingual is a PLUS!

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• At Least 6 months of Automotive Experience (sales or BDC)
• High school diploma or equivalent.
• Ability to read and comprehend instructions and information.
• Valid driver’s license.
• Excellent communication skills.

WE OFFER:

• 5 day work week schedule
• Medical Dental Vision Insurance
• 401K Plan